In Europe and Spain, there are data protection regulations designed to protect your personal information, which our organization is legally obligated to comply with. Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.

In this way, we will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information. If you have any questions after reading this information, please do not hesitate to ask us. Thank you very much for your cooperation.

Who are we?

• Our name: KITCHENPROF TEAM SL
• Our CIF / NIF: B56386311
• Our main activity: Media
• Our address: Maestro Valera Street, 3 ground floor, CP 02005, Albacete (Albacete)
• Our contact telephone number: 683336551
• Our contact email address: companies@kitchenprof.com
• Our website: kitchenprof.com
• Entity registered in the following Commercial Registry / Public Registry: No. 498847. T 1069, L 833, F 123, S 8, H AB 30278, I/A 2

What are we going to use your data for?

In general, your personal data will be used to communicate with you and provide you with our services. It may also be used for other purposes, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to interact with you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information. 

Who is going to know the information we ask for?

Generally, only authorized personnel within our organization will have access to the information we request. Similarly, your personal information may also be shared with entities that require access to it in order for us to provide our services. For example, our bank will have access to your information if you pay for our services by card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will have knowledge of your information. To give you an example, the Tax Law requires you to provide the Tax Agency with certain information on economic operations that exceed a certain amount.

In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.

How are we going to protect your data?

We will protect your data with effective security measures based on the risks involved in using your information. To this end, our organization has adopted a Data Protection Policy and conducts annual controls and audits to verify that your personal data is secure at all times.

Will we send your data to other countries?

In the world there are countries that are safe for your data and others that are not so. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection point of view.

In the event that, for the purpose of providing the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and we will apply effective security measures that reduce the risks of sending your information personal to another country.

How long are we going to keep your data?

We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have ended, we will proceed to eliminate them in a safe and environmentally friendly way.

What are your data protection rights?

You can contact us at any time to find out what information we hold about you, correct it if it is inaccurate, and delete it once our relationship has ended, provided this is legally permissible. You also have the right to request that your information be transferred to another organization. This right is called "data portability" and may be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address, along with a photocopy of your national identity document (DNI) for identification purposes. We have specific forms available at our offices for requesting these rights and offer assistance in completing them. To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency ( www.agpd.es ).

Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive such advertising, you can inform us by using the objection to processing form available at our offices.

In case you understand that your rights have been neglected, where can you make a claim?

In case you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:

• Electronic headquarters: www.agpd.es
• Postal address: Spanish Data Protection Agency – C/ Jorge Juan, 6 – 28001-Madrid

• Via telephone: Tel. 901 100 099 – Tel. 91 266 35 17

Form a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of lawyer or attorney is not necessary.

Will we create profiles of you?

Our policy is not to create profiles of our service users. However, there may be situations where, for service provision, commercial, or other purposes, we need to create information profiles about you. An example would be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those that we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide in this regard.